Air & Ocean Technology and Visibility

We have continually invested in technology to improve our ability to give customers insight into their own supply chain, as well as being able to make comparisons with global supply chain trends.

As an Air & Ocean customer, Mainchain allows you to access...

Support

Create Online Bookings

Create labels, house bills and shipments in Shipment Centre. A feature of Mainchain, Shipment Centre allows all export documentation to be printed including labels on thermal printers where required.

The entry screen can be highly automated:

Templates for repeat shipments
Use your own customer codes to populate forms with saved data
Product information saved for easy entry
Upload documents at the point of booking
Ensures mandatory information is provided

Once the shipment is created the job can be automatically notified to the team at Mainfreight to arrange collection.

Convenient tracking links are available in the shipment review screen.

Oversee Documentation

Upload, access, share and print key shipment documentation, including:

Commercial Invoice
Packing declaration
Packing list
Authority to act
Authority to deal
Export power of attorney
Import power of attorney
Shippers letter of instruction
Proof of delivery
Other miscellaneous documents

Manage Purchase Orders

View and manage all your orders at any point in the supply chain. Supplier and SKU filters allow you to focus on individual suppliers or products.

Filter orders by supplier
Track by product code to see which orders contain that product

EDI Integration

Through EDI integration you can directly link your systems to ours for total visibility and control within your own business environment. EDI capabilities include:

Export shipment bookings
Purchase orders
Shipment status
Invoices
Documents
Proof of delivery
Reports
Notifications

Centralised Communication

Enquiries are prioritised and reported on in one central point. You can:

Create and receive an issue for a shipment
Filter issues through classification including:
- Bookings amendments
- Documentation
- Damage
- Delay
- Invoice error
- Loss
- Customs clearance error

Automatic reminders and escalation ensure prompt attention to all enquiries lodged. If a team member is away, the task is automatically forwarded to the Team Leader to action in their absence.

Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it.

Visibility

View All Activities

The Mainchain dashboard provides an instant view of all your current activities across all services. You can:

Customise your dashboard and ‘watch lists’ for visibility on shipments for a 60-day period
Filter by goods' direction, date range and key milestones
Display information as a list or in a graph

Access Tracking Data

Get the most up to date information for each shipment at your fingertips or track through milestones to receive estimated and actual date information.

Comprehensive order-to-door tracking of shipments include:

Confirmed depature
First transport leg arrival
Second transport leg departure
Arrival notice
Customs clearance
Cargo available

Available for you via Mainchain and for your receivers / customers / suppliers via Mainfreight.com

Retrieve Broader Results

Use the advance search platform to view a broad range of shipment information. Filter and save searches to reduce the need to re-apply search parameters.

Search one year of data both (past and future)
Beneficial for shipments that have a transit time of more than 60 days

Access Container Details

Track and retrieve container details through key milestones.

Container available date
Demurrage
FCL unload date
Slot date
Wharf gate out
Container delivered to customer
Empty ready
Detention starts
Empty container returned to depot

Set Up Notifications

You can configure notifications to be send to you at specific milestones. You no longer have to constantly track shipments.

Keep your suppliers and receivers connected by setting up notifications for them, too. They are easy to read and packed with useful information. These notifications can be send via email or SMS.

Receive Proof Of Delivery

View and download proof of delivery (POD), which includes the name of the person that accepted the freight. All PODs are available online for seven years.

Manage Freight Costs

Access your invoices and statements and download in PDF as needed.

Engagement in the workplace - Supply Chain - Streamline your supply chain with our global potal and Warehouse Management System

Reporting

Create Reports

Within Mainchain you can analyse your supply chain by customising reports with filters. You are able to create reports on demand or scheduled as required, including:

Order and shipment status
Volume and spend analysis
Shipment profile
Invoice summary
Transit times

View In-depth Analysis

Mainfreight have a range of reporting tools that add value around service and cost control. These can be run on a scheduled or ad hoc basis. Reports include:

Detailed landed costings
Various KPI reports
Detailed invoice charge reports
Container utilisation
Missing documents
Product history

Discussions with your Account Manager can address areas for improvement and agree on corrective action and measurement criteria.

Global Visibility

Our global online customer portal 'Mainchain' provides all the tools you need to manage your supply chain, anytime, anywhere.

Contact Us

Air & Ocean Shipping Quote

Request an Air and & Ocean solution now

Request an Air and Ocean Solution

Warehousing Offer

Warehousing, handling, packing, labeling? We’ll help you choose the best warehousing solution

Request a Warehousing Solution

Transport Shipping Quote

National or International Transport. Request a solution now

Request a Transport Solution

Get in touch with us

Talk to one of our branches to get more information about our services