Technology

Mainchain Customer Portal
Customised Technology
Local IT Team
Cyber Security
- Behaviour and awareness
- Incident management
- Vulnerability management
- Host security
- Network security
Integrations
- Save you time
- Improve accuracy by removing data entry
- Eliminate time spent training your team on a new system
Supply Chain Management
Centralised Communication
Enquiries are prioritised and reported on in one central point. You can:
- Create and receive an issue for a shipment
- Filter issues through classification including:
- Bookings amendments
- Documentation
- Damage
- Delay
- Invoice error
- Loss
- Customs clearance error
- Stock variance
- Billing accuracy
- Labelling
- Missing
- Claim (Quality Assurance Program)
Automatic reminders and escalation ensure prompt attention to all enquiries lodged. If a team member is away, the task is automatically forwarded to the Team Leader to action in their absence.
Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it.
Want to learn more?
Air & Ocean Technology
Want to learn more about the value Mainchain brings our Air & Ocean Customers?
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Want to know more about the value Mainchain brings our Warehousing Customers?
CLICK HEREDomestic Transport Technology
Want to know more about the value Mainchain brings our Domestic Transport Customers?
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